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REGULATIONS OF THE INTERNET SERVICE autogammashop.uk

Concerning the remote conclusion of contracts for the sale of goods and the provision of services effective as of July 29, 2024.

§1 STORE INFORMATION

1.1 These Terms and Conditions have been drawn up and are applied by GAMMA SHOP LTD  based in Hemel Hempstead (Sort code : 04-29-09

Adres : 2 The Pastures, HP1 2TN , Hemel Hempstead , United Kingdom having, e-mail info@autogammashop.uk and website https://autogammashop.uk/

1.2 The User and any other person may communicate with the Service Provider using the contact information provided in Section. 1.1 above and the following contact information:

1.2.1. e-mail address: info@autogammashop.uk,

1.2.2. website: https://autogammashop.uk/,

1.2.3. phone: +44 077 11 89 16 16.

1.3 To the extent that these Regulations govern the provision of services by electronic means, they are the regulations referred to in Article 8 of the Act of July 18, 2002 on the provision of services by electronic means.

1.4 Anyone can read the Terms and Conditions free of charge.

§2 DEFINITIONS

In the Regulations, capitalized terms will have the following meanings:

2.1 "Price" - means the applicable gross price of a given Merchandise by the Service Provider, placed within the Site next to the information about the Merchandise (i.e. the price of the Merchandise for which the User may purchase the Merchandise from the Service Provider or the Workshop). The price does not include the Delivery Costs of the Goods. The price is expressed in Polish Zloty and includes Value Added Tax (VAT). If a discount is granted for a given Merchandise, the Price means the gross price of the Merchandise described above, after taking into account the discount.

2.2 "Business Day" - means a day from Monday to Friday, except for public holidays in Poland.

2.3. "Comment" - a statement by a Registered User, containing a review about an Item purchased by the User on the Website.

2.4 "Consumer" - means a consumer within the meaning of Article 22[1] of the Civil Code Act of April 23, 1964 (Journal of Laws 2017.459, i.e., as amended).

2.5. "User Account" - means the part of the Site that allows the use of the functions described in Section. 3.1.2 of the Regulations by a Registered User.

2.6. "Delivery Costs" - means the fee for delivery of the Goods(s) that are the subject of a given Sales Contract. Delivery Costs are expressed in Polish Zloty and include Value Added Tax (VAT). Delivery Costs depend on the method of delivery of the Goods chosen by the User.

2.7 "Shopping Cart" - means the function of the Site used for the User to select Goods (including the creation of a list of Goods and the deletion and addition of Goods to the created list) as part of the procedure for placing an Order (concluding a Sales Contract) or performing a Reservation Service.

2.8. "Quasi-consumer" - means a natural person who has entered into a Sales Contract with the Service Provider directly in connection with his/her business activity, but outside the professional nature of the activity, resulting in particular from the subject of his/her business activity, made available on the basis of the provisions on the Central Register and Information on Business Activity.

2.9 "Privacy Policy" - the Service Provider's document, separate from the Terms and Conditions, setting out the conditions for the Service Provider's processing of the User's personal data (including the purpose and scope of processing) and including a description of the Service's use of cookies (so-called "cookies"). The Privacy Policy is available at https://autogammashop.uk/content/polityka-prywatnosci-i-cookies

2.10. "Regulations" - means these Regulations made and applied by the Service Provider.

2.11. "Service" - means an Internet service functioning on the basis of the Information System, having in particular the functionality of an online store, managed and made available on the Internet at the domain address: https://autogammashop.uk/

2.12. "Information System" - means the Service Provider's ICT system used to provide the Services, including in particular the graphic interfaces of the Site.

2.13. "Merchandise" - means a movable item presented within the Service (e.g. vehicle spare parts, tires, brake pads), which may be the subject of a Sales Agreement or may be indicated by the User within the use of the Reservation Service as a Merchandise that the User would like to reserve at a given Workshop (i.e. as a Merchandise that the User would like to purchase from a given Workshop). A Merchandise is understood to mean only an item presented within the Service, which bears the information "available". For the avoidance of doubt, it is assumed that the items presented on the Site that have been marked with the term "unavailable" "on order" or which cannot be added to the Basket (the option to add to the Basket has been blocked), do not constitute Goods within the meaning of the Regulations.

2.14. "Goods with Service Provider's Warranty" - means the Goods that are the subject of the Sales Contract (i.e. purchased by the User from the Service Provider), which are guaranteed by the Service Provider. Goods with the Service Provider's Warranty shall be marked on the Site by an appropriate notice on the product card, in the "Warranties and Returns" section.

2.15. "Sales Contract" - means a contract for the sale of Goods concluded between the Service Provider and the User using the Website or the Hotline, in the manner described in the Regulations.

2.16. "Store" - means GAMMA SHOP LTD  with its registered office in Kraków (Sort code : 04-29-09

Adres : 2 The Pastures, HP1 2TN , Hemel Hempstead , United Kingdom 

) with NIP: 5130273213 and REGON: 389628458, e-mail sklep@autogamma.pl and website https://autogammashop.uk/.

2.17. "Law on Consumer Rights". - means the Act of May 30, 2014 on Consumer Rights (Journal of Laws 2017.683 i.e.).

2.18. "User" - means a subject who, in accordance with the provisions of the law, is capable of entering into a Service Agreement; a subject who uses the Site in any way, in particular a subject who displays (visits) the publicly accessible pages of the Site, or a subject who has entered into a Sales Agreement. For the avoidance of doubt, it is understood that the term "User" shall be understood in particular as a person who has concluded a Sales Agreement or a Service Agreement with the Service Provider. The term "User" also includes a "Registered User".

2.19. "Registered User" - means a User who has registered on the Website in accordance with the provisions of Section. 6 of these Terms and Conditions for the purpose of using the Site Service (i.e., has entered into an agreement with the Service Provider for the electronic provision of the Site Service).

2.20. "Order" - means an order placed by the User using the Website, for Goods available on the Website. The content of the Order indicates the Price (in case of ordering more Goods, also the total Price for all Goods), the place of delivery of the Goods and the User's data. The Order constitutes an offer to conclude a Sales Agreement for the Goods(s) indicated in the content of the Order, for the Price indicated in the Order, under the terms and conditions specified in the Order and the Regulations.

§3. GENERAL PROVISIONS (TYPE AND SCOPE OF SERVICES)

3.1 The Service Provider shall provide the following Services on the Site:

3.1.1. WWW Service - a service consisting of making available, at the individual request of the User, data and information placed on publicly accessible pages of the Website, by displaying a page of the Website with a specific URL, as well as the possibility of entering Comments and using the Website's IT mechanisms (Website functions). The WWW Service includes, in particular:

a) the ability to search and browse publicly accessible subpages of the Website (i.e., subpages of the Website, access to which does not require registration and login),

b) the possibility to get acquainted with the description and photos of the Goods posted on the publicly accessible subpages of the Website,

(c) providing the Service's IT mechanisms for placing Orders (electronic forms, etc.) and ordering Reservation Services (electronic forms, etc.),

d) the ability to view Comments posted within the Service.

3.1.2. Service of the Site - a service consisting of making the resources of the Information System available to the Registered User for the purpose of:

(a) maintenance of the User Account,

b) to provide the Registered User with the use of the Information System:

(c) to retain their contact information,

(d) to retain their data on the vehicle they own,

e) change the password authorizing access to the User Account,

(f) access to your order history, .

g) the ability to enter Comments using the features of the Service, for the purpose of posting them on the Service under the terms and conditions described in Section. 3.11 below.

3.2 The Web Service is available to all Users, without the need to register with the Service. Any User may browse and search the publicly accessible pages of the Service.

3.3 The Agreement for the provision of the Web Service is concluded for an indefinite period of time at the moment when the User effectively calls up the URL of any of the publicly accessible pages of the Website in the browser window or uses a redirect (hyperlink) leading to any of the publicly accessible pages of the Website (i.e. enters the Website). The Web Service Agreement is terminated when the User leaves the Website.

3.4 The Service of the Website is provided exclusively for Registered Users. Use of the Service of the Website is possible only after the Registered User has registered and logged in to the Website.

3.5 The Service Agreement is concluded for an indefinite period of time under the terms described in Section. 6 of the Terms of Service and may be terminated under the terms described in sec. 7 of the Regulations.

3.6 The Services are provided without the User having to pay any fees to the Service Provider. The User shall bear the costs of connection and use of the Internet, in accordance with the content of the contract between the User and his telecommunications operator (Internet provider).

3.9. Contracts for the provision of individual Services and Sales Agreements may be concluded only in the Polish language.

3.10. The Service Provider informs that it does not charge Users a deposit or request other financial guarantees.

3.11. Within the link (hyperlink) provided in the message sent, the User who has concluded a Sales Contract with the Service Provider may send Comments concerning the purchased Goods. The link (hyperlink) allowing the User to send a Comment will be sent to the User of the Goods. If the User sends a Comment, it will be posted within the Service, under the description of the Goods (in the "Opinions" section).

3.11.1 The Service Provider does not monitor or approve the content of published opinions. However, the Service Provider may selectively review them and edit or remove parts or all of the opinions in the event that:

3.11.2 is unrelated to the Sales Agreement.

3.11.3 is offensive, contains vulgarities, is inconsistent with good manners or is illegible.

3.11.4 violates or potentially violates the provisions of generally applicable law or the rights of third parties, including, in particular, intellectual property rights, data protection law.

3.11.5 is not intended to evaluate cooperation with the Service Provider or describe the Goods subject to the Sales Contract.

3.12. The Service Provider shall ensure that published Comments come from Users who have used or purchased the Merchandise in question, in such a way that the link allowing to add a Comment on the Merchandise is received only by the User who purchased the Merchandise on the Site. Comments added in this way are marked on the Service as "verified". The User's ID and the code of the country from which the User made the purchase are indicated next to the Comment.

§4. PROHIBITION OF UNLAWFUL CONTENT

4.1 In connection with the use of the Services, the User shall not provide content of an unlawful nature, in particular content:

4.1.1. violating the rights of others, in particular, property or personal copyrights, business secrets, industrial property rights, as well as the personal rights of others,

4.1.2. supporting or preaching radical social attitudes, in particular, any kind of discrimination based on gender, age, disability, race, religion, nationality, political or social beliefs, union membership, ethnicity, religion, sexual orientation,

4.1.3. inciting to commit a crime,

4.1.4. violating mandatory provisions of law.

4.2 A User who becomes aware that any content made available on the Site is illegal or in violation of the Terms and Conditions may report this fact to the Service Provider, in particular by sending a message to the e-mail address: sklep@autogamma.pl.

4.3 If the Service Provider receives official notice or obtains credible knowledge of the unlawful nature of the content provided by the User, the Service Provider shall be entitled to prevent access to such content.

4.4. the User shall not use the Site and the Services in a manner that causes interference with the operation of the Information System or any component thereof.

§5. TECHNICAL CONDITIONS AND RISKS

5.1 The use of the Services, including the use of the Website, is possible on the condition that the User is connected to the Internet and has an ICT system that meets the following minimum technical requirements:

5.1.1. a properly configured browser according to the standards of Microsoft Internet Explorer version no lower than 8.0, Firefox version minimum 26, Chrome version minimum 27 or Mac OS X Safari version 8.0...,

5.1.2. the User's device should have the option to accept cookies enabled and must have an active JavaScript interpreter,

5.1.3. the User's device shall have the option to support pop up windows enabled,

5.1.4. the User's device shall have Microsoft Windows XP, 7, Vista or later installed,

5.1.5 The user shall have an active e-mail account.

5.2 The provisions of paragraph 5.1 determine the technical requirements necessary for cooperation with the information and communication system used by the Service Provider.

5.3 The Service Provider informs that if the User does not meet the above-described minimum technical requirements, the use of the Services may prove impossible, difficult, or the Site may not work or work incorrectly.

5.4 For information about cookies used on the Website, please refer to the Privacy Policy.

5.5 In order to verify the conclusion of the Service Agreement and the Sales Agreement, the data is stored in a database on the Service Provider's servers along with information on acceptance of the Terms and Conditions.

5.6 The Service Provider shall use the following methods and technical means to detect errors in the data entered within the framework of registration on the Site, placing Orders and submitting the contact form referred to in Section. 15.2.9 of the Terms and Conditions (i.e. conclusion of the Service Agreement, Reservation Agreements and Sales Agreements):

5.6.1. verification of the correctness of the entered data,

5.6.2 autocomplete data mechanism,

5.6.3. the mechanism for entering the password twice,

5.6.4. method of confirming the correctness of entered data and orders.

5.7 The content of the concluded Service Agreement and individual Sales Agreements shall be recorded, secured and made available to the User by:

5.7.1 Presentation of the content of the agreement on the Website at: https://autogammashop.uk/content/regulamin-sklepu,

5.7.2. attaching a link leading to the content of the Terms and Conditions to the e-mail confirming the registration and/or Order,

5.7.3. verification of the User's acquaintance with the Regulations,

5.7.4. downloading by the User of the content of the Terms and Conditions to the hard drive (for the registration process without an e-mail address).

5.8 The Service Provider informs that the use of the Services involves the risk and threat of the possibility of finding a weakness in the cryptographic system and breaking the secured ICT system in order to obtain personal data or other information.

§6. USER REGISTRATION

6.1 The Service allows the User to register using two ways (procedures) to register with the Service:

6.1.1. basic procedure;

6.1.2. a simplified procedure, applicable in the case of registration on the Site by a User who has previously placed an Order and entered a sub-site of the Site to which a link (reference) has been provided in an e-mail sent to him/her by the Service Provider ("Order confirmation").

6.2 User registration on the Site and activation of the User Account in the basic procedure is as follows:

6.2.1. the User enters the sub-page of the Website containing a registration form; the information posted on the Website constitutes an offer to conclude an Agreement for the provision of Website Services under the terms and conditions described in the Regulations,

6.2.2 The User shall enter his/her e-mail address, which is also the User's ID, and password into the form provided on the Website,

6.2.3 The User shall read the Terms and Conditions,

6.2.4 The User consents to the content of the Terms of Service by marking the appropriate field provided within the registration form. Failure by the User to agree to the content of the Terms and Conditions prevents the continuation of the registration procedure on the Site (i.e. prevents the conclusion of the Service Agreement),

6.2.5. by clicking on the "Register" button located below the form, the User sends to the Service Provider a completed registration form (i.e. the data provided in the registration form and acceptance of the Terms and Conditions), subject to sec. 6.2.10 below,

6.2.6. at the moment of submitting the above-described registration form (i.e. clicking on the "Register" button), an Agreement for the provision of the Site Service is concluded between the person registering (or the entity on behalf of which the person registering acts) and the Service Provider under the terms of the Regulations. The User may use the Site Service only after activation of the User Account. The Service Provision Agreement is concluded subject to activation of the User Account by the User,

6.2.7. upon receipt of the registration form by the Service Provider, the Service Provider shall send to the User's e-mail address provided in the course of registration an e-mail including a request for activation of the User's Account; the above e-mail shall contain:

a) a button with the inscription "Activate Account", which is a graphical activation link (link) to a subpage of the Website, and

b) text activation link (link), leading to a subpage of the Website,

6.2.8 The User shall activate the User Account in accordance with the instructions provided in the email request for activation of the User Account,

6.2.9. activation of the User's Account by means of the "Activate Account" button or the text link sent in the e-mail containing the request for activation of the User's Account is possible for 72 hours from the sending of the e-mail referred to in Section. 6.2.7; after the expiration of the aforementioned period, the User will not be able to activate the User Account by clicking on the "Activate Account" button or calling the sent text link. In the aforementioned case, the User, wishing to activate the User's Account, should go to the Website and, using the Website's functions, request that the email with activation links be sent again,

6.2.10. by clicking on the button "Activate Account" or by entering the provided text link into the browser and calling up the subpage of the Service (which includes information about activation of the User Account), the User activates the User Account,

6.2.11. in the event that during registration the User provided an e-mail address already used as an identifier by a Registered User or another person (another Registered User), the Information System will automatically notify the registering User of this fact, at the same time asking the User to propose another e-mail address. In the above case, the User is not registered on the Website, but is redirected to the registration form to provide another e-mail address by the User.

6.3 The User's registration on the Site and activation of the User Account in the simplified procedure is as follows:

6.3.1. within the procedure of placing an Order (concluding a Sales Agreement) described in item. 8.4 of the Regulations, the User, by entering the link (hyperlink) placed in the e-mail message sent to him/her containing confirmation of the Order, calls up a subpage of the Site containing a form enabling registration on the Site, which includes a field for entering the User's password,

6.3.2 The User shall enter his/her password into the registration form provided on the Website,

6.3.3. the e-mail address previously provided by the User in the form used to place the Order shall be used as the User's ID,

6.3.4 The User shall read the Terms and Conditions,

6.3.5 The User consents to the content of the Terms of Service by marking the appropriate field provided within the registration form. Failure by the User to agree to the content of the Terms and Conditions prevents the continuation of the registration procedure on the Site (i.e. prevents the conclusion of the Service Agreement),

6.3.6. by clicking on the "Register" button located below the form, the User sends the completed registration form (i.e. the data provided in the registration form and acceptance of the Terms and Conditions) to the Store,

6.3.7. upon submission of the registration form indicated in para. 6.3.6 (i.e. clicking on the Register button), an Agreement for the provision of the Site Service is entered into between the person registering (or the entity on whose behalf the person registering acts) and the Service Provider under the terms of the Terms and Conditions,

6.3.8. in the event that, when placing an Order, the User has provided an e-mail address already used as an identifier by a Registered User or by another person (another Registered User), the Information System will automatically notify the User of this, while asking the User to log in to the Service. Placing an Order using an e-mail address that is already used as an identifier by a Registered User can only be done after logging into the Service.

6.4 The Service Provider informs that the requirement to activate the User's Account has been introduced in order to protect any persons, including Users from unauthorized use of their data (including e-mail address) and to ensure the secure operation of the Service.

6.5 Registration activities are performed once, and the subsequent placing of Orders is done after logging in to the User's Account on the Site by providing an e-mail address and password.

6.6 The User has access to his/her User Account by means of the identifier (e-mail address) and password provided by the User in the course of registration (and in the case of a simplified procedure when placing an Order). The Registered User may change the login or password to access the User Account.

6.7 This data allows the Service Provider to provide the User with proposals for Goods in which the User may be interested.

6.8 Within your Account, you may also wish to receive reminders about unconfirmed orders and reminders about the contents of your shopping cart.

6.9 Person:

6.9.1. registering a User who is not a natural person in the Basic Procedure or Simplified Procedure or

6.9.2. submitting an Order without the procedure of User registration, on behalf of the entrepreneur - shall make a statement under pain of legal consequences that he is a person authorized to act on behalf of the entrepreneur either as an entrepreneur himself, or as his proxy, proxy, or as a partner of a partnership or a body of a corporation or other legal entity. The User shall be liable for the falsity of the statement and for any damage to the Service Provider's property caused by the User's action.

§7. DURATION AND TERMINATION OF THE SERVICE CONTRACT

7.1 The Service Agreement is concluded for an indefinite period of time.

7.2 A Registered User may:

7.2.1. terminate the Service Agreement at any time by submitting a termination statement to the Store without having to provide a reason,

7.2.2. make a statement of termination of the Agreement, in particular by sending a statement by e-mail to the following e-mail address of the Store: sklep@autogamma.pl.

7.3 The Store may terminate the Service Agreement with immediate effect in the event of the occurrence of any of the following valid reasons:

7.3.1. violation of a provision of the Terms and Conditions by a Registered User,

7.3.2. violation by the Registered User, in connection with the use of the Service of the Website, of a provision of law or the rights of others.

7.4 Notwithstanding the provision of para. 7.3 above, the Store may terminate the Service Agreement upon seven (7) days' notice in the event of the occurrence of any of the following valid reasons:

7.4.1. determination by the Store that a Registered User uses the Website in a manner that violates good morals,

7.4.2. that the Store determines that a Registered User is using the Services in a manner that is inconsistent with the purpose, objectives or scope of the Service,

7.4.3. the Store determines that a Registered User conducts activities that violate or threaten the security of the Information System,

7.4.4. liquidation of the Service or discontinuation of operation or change in the scope of operation of the Service.

7.5 In the event that a circumstance constitutes both a valid reason described in sec. 7.3 above, as well as in sec. 7.4 above, the Company may, at its option, terminate the Agreement with immediate effect pursuant to sec. 7.3 above or with the notice period indicated in sec. 7.4 above.

7.6 Termination of the Store Agreement shall be effected by sending a statement of termination of the Agreement to the Registered User's e-mail address indicated in the User Account (i.e. provided at registration or changed by the Registered User after registration) or by making a statement to the User in any other way.

7.7. the User's Account is active until it is deleted in connection with the withdrawal or termination of the Store Contract by the User, whereby the User's Account will be active until the completion of all pending Orders.

7.8 At the request of the User, the Store may provide the User with the data stored within the User Account. The Service Provider reserves the right to retain the data stored within the User's Account in order to secure rights and possible claims.

§8. ORDER PLACEMENT AND EXECUTION (CONCLUSION OF SALES CONTRACTS)

8.1 Placing an Order and concluding a Sales Agreement through the Website does not require registration on the Website.

8.2 The User may place Orders using the Service 7 (seven) days a week and 24 (twenty-four) hours a day.

8.3 The information about the Goods presented by the Store on the Site constitutes an invitation by the Service Provider to conclude a contract of sale of the Goods within the meaning of Article 71 of the Civil Code.

8.4 Conclusion of a Sales Agreement within the Service (i.e. purchase of certain Goods using the Service) https://www.autogamma.pl/formularze/formularz_reklamacji.pdfnastępuje in accordance with the following procedure and rules, subject to item. 8.10 (procedure for entrepreneurs - reverse charge of VAT):

8.4.1. if the User has a User Account and wants to take advantage of the facilities related to placing an Order (described in section 3.1.2 of the Regulations), he/she should log in to the Site,

8.4.2 The User should visit the sub-page of the Site, which presents the Goods he/she intends to purchase, and then select the Goods and add them to the Cart by pressing the appropriate button next to the Goods. The User may repeat the above action, adding more Goods to the Cart. The Service Provider notes that within the Service it is also possible to reserve Goods on the terms described in sec. 15 of the Regulations.

8.4.3. after adding to the Cart all the Goods that the User intends to purchase, in the subsequent subpages of the Website, using the functions of the Website, the User shall:

a) select the method of delivery of the Goods from among those described in Section. 9.2 of the Terms and Conditions,

(b) The user should select the option "Delivery by courier",

c) The User should indicate the place of delivery in Poland (address) to which the Goods are to be delivered,

d) The User should provide additional data (including contact information), the scope of which depends on whether the User intends to conclude the Sales Agreement, acting as a Consumer or as another entity,

(e) The user should select a payment method from those available on the Site,

f) The User should agree to the content of the Terms and Conditions by marking the appropriate box. Failure by the User to agree to the content of the Terms and Conditions prevents the Order from being placed,

8.4.4. if the Order is placed by a Registered User who has logged into his/her User Account, the contact details of the Registered User, posted within the User Account, are automatically entered in the Order form. Before placing an Order, the User has the option to change the User's contact information automatically entered in the above-described manner into the Order form. In addition:

(a) the sub-page of the Website displays a confirmation of the Order, under which there is an "Order with obligation to pay" button,

b) The User places an Order by clicking the "Order with obligation to pay" button. By placing an Order, the User submits an offer to the Service Provider to conclude a Sales Contract for the Goods(s) indicated in the Order under the conditions specified in the Order and these Regulations,

(c) after the User successfully submits the Order (successfully submits the Order form), a subpage of the Site is displayed, which includes confirmation of receipt of the Order (i.e. confirmation of receipt by the Service Provider of the offer made by the User). Confirmation by the Service Provider of receipt of the Order (i.e. receipt of the offer made by the User) makes the User bound by the offer made (Order). The display of the confirmation of receipt of the Order on the subpage of the Site does not yet lead to the conclusion of the Sales Agreement (does not constitute acceptance of the offer made by the User),

d) upon receipt of the Order, the Store will immediately verify whether it is possible to process the Order.

8.4.5 When making an Order, you may voluntarily agree to receive information about the status of your Order via SMS messages sent to the phone number you provide.

8.5 If it is possible to complete the Order, the Service Provider shall send a statement of acceptance of the Order to the e-mail address of the User who submitted the Order (provided as part of registration on the Site or when submitting the Order). The Store's sending of information on acceptance of the Order shall constitute acceptance of the offer made by the User (in the content of the Order) to conclude a Sales Contract and shall lead to the conclusion of a Sales Contract with the content specified in the Order, to which these Regulations shall apply.

8.6 The User shall place an Order in accordance with the above-described procedure using the functions of the Website, including by selecting (marking) the appropriate options and entering data into the forms located on the following subpages of the Website

8.7 The Store conducts wholesale of Goods on the Site.

§9. PLACE AND PRINCIPLES OF GOODS DELIVERY

9.1 The store delivers the Goods in the territory of Europe.

9.2 When placing an Order, the User may choose one of the following delivery methods:

9.2.1. delivery of the Goods by courier to the address indicated by the User when placing the Order in the territory of Poland, subject to item. 9.5 below (the choice of this method of delivery of the Goods is made by selecting the option "Delivery by courier"),

9.3 If the User chooses to deliver the Goods to the address indicated in the Order, delivery shall be carried out in accordance with the following rules:

9.3.1 The goods will be delivered by courier,

9.3.2 The Merchandise shall be delivered within a period of time depending on the availability of the Merchandise shown next to the description of the Merchandise on the Site and at the time of placing the Order, in accordance with the rules set forth on the Site, under Help on delivery times and methods.

9.4 The User may choose only one method of delivery of the Goods which are the subject of a given Sales Contract.

§10. PRICE, DELIVERY COSTS

10.1 By virtue of the execution of the Sales Contract (Order), the User is obliged to pay to the Store the remuneration including the Price of all Goods constituting the subject of the given Sales Contract and the Delivery costs.

10.2. All prices of the Goods and delivery costs of the Goods given on the Site are expressed in Polish Zloty and include Value Added Tax (VAT).

10.3 The price of the Goods does not include Delivery Costs, the amount of which depends on the method of delivery of the Goods selected by the User.

10.4 Delivery costs are indicated within the Service on the subpage at https://autogammashop.uk/content/koszty-dostawy or directly on the Goods card.

10.5 The User may pay the Price and Delivery Costs either before delivery of the Goods (prepayment) or upon receipt of the ordered Goods (i.e. at the time of delivery/collection of the Goods).

10.6 With regard to Orders placed via the Website, if the User, when placing an Order, has selected the option "Delivery by courier" for the delivery of the Goods, he may pay the Price and Delivery Costs - at his choice - in the following manner:

10.6.1. by online transfer using an electronic payment service provided by a third party (e.g. Przelewy24, PAYU, etc.), or

10.6.2. by online payment card (prepayment), or

10.6.3. in cash upon receipt of the Goods delivered by the courier.

10.7 In the case described in sec. 11.6, the User shall select one of the payment methods when placing an Order.

10.7 The User must make payment when selecting one ("same") payment method:

10.7.1. if he/she buys only one Goods - the User may choose only one method of payment concerning the entire Price of the given Goods and the Delivery Costs,

11.7.2. if he buys more than one Goods - the User may choose only one method of payment concerning the total Price of all the Goods purchased and the Delivery Costs.

11.8 In order to make payment in the manner referred to in para. 11.6.1 above, the User shall be redirected to an Internet billing service that allows the transaction to be made using the telecommunications network.

11.9 A receipt shall be issued for each Order carried out for the User who is a Consumer, unless the User reports the need for an invoice and provides the data necessary for its issuance.

11.10 A VAT invoice shall be issued for each Order executed for a User who is not a Consumer.

11.11. The receipt or VAT invoice shall be issued when all the Goods selected for the Order are completed and ready for shipment, unless the Order is executed in batches, in which case a separate receipt/VAT invoice may be issued for each part of the Order.

11.12 In order to receive a VAT invoice for the execution of the Order, as well as to identify the User (in the case of Orders made in the name of and on behalf of an entrepreneur), the User is additionally required to provide the following data, which will be included in the VAT invoice:

11.12.1. in the case of a User who is not an entrepreneur and who has expressed a desire to receive a VAT invoice - the User's residential address;

11.12.2. in the case of an entrepreneur - the registered office and address of the entrepreneur who made the Order, as well as the tax identification number of the entrepreneur.

§12. RIGHT OF WITHDRAWAL FROM THE CONTRACT OF SALE ("RETURN OF GOODS") AND CONTRACTS FOR THE PROVISION OF SERVICES

12.1 Each User shall have the right to withdraw from the Sales Contract from the conclusion of the Sales Contract up to 14 (fourteen) calendar days from the date of receipt of the Goods, in accordance with Section 12.2, without stating any reason.

12.2 The time limit for withdrawal from the Sales Agreement shall begin at the moment of taking possession of the Goods by the User or a third party indicated by the User other than the carrier, and in case the Sales Agreement includes multiple Goods that are delivered separately, in batches or in parts - from taking possession of the last item, batch or part. Sending the statement before the deadline is sufficient to meet it.

12.3 In order to exercise the right to withdraw from the Contract, the User must inform the Store of his/her decision to withdraw from this Contract by an unequivocal statement (for example, a letter sent by mail, fax or e-mail). The User may submit a statement of withdrawal from the Sales Agreement, among others, as follows:

12.3.1. by email to: sklep@autogamma.pl,

12.4 The User may submit a statement of withdrawal from the Sales Agreement on the form, the template of which is attached as Appendix No. 2 to the Consumer Rights Act. The Service Provider provides a model statement of withdrawal from the Sales Agreement at: withdrawal from the agreement.

12.5 If the User submits a statement of withdrawal from the Sales Agreement by e-mail, the Service Provider shall immediately send the User an e-mail confirmation of receipt of the statement of withdrawal from the Sales Agreement.

12.6 If the User withdraws from the Sales Agreement, such Agreement shall be considered not concluded.

12.7 The User who has withdrawn from the Sales Contract is obliged to return the Goods to the Service Provider immediately, but no later than within 14 (fourteen) days from the date of the User's withdrawal from the Sales Contract. It is sufficient to return the Goods to the Service Provider before the expiration of the aforementioned period. The User may return the Goods as follows:

12.7.1. by sending the Goods to the Service Provider's address: GAMMA SHOP LTD ., Internet Returns Department Sort code : 04-29-09

Adres : 2 The Pastures, HP1 2TN , Hemel Hempstead , United Kingdom,

12.8 You shall bear the direct costs of returning the Goods, including the cost of returning the Goods.

12.9 In the event of withdrawal from the Sales Agreement by the User, the Store shall return to the User all payments received from the User, including the costs of delivery of the items (except for additional costs resulting from the delivery method chosen by the User other than the cheapest ordinary delivery method offered by the Service Provider) immediately, and in any case no later than 14 (fourteen) days from the date of receipt by the Service Provider of the User's statement of withdrawal from the Sales Agreement, subject to 12.12 below.

12.10 The store shall refund the payment using the same method of payment that was used by the User to pay for the Goods, unless the User expressly agrees to a different method of refunding the payment that will not incur any costs on the part of the User.

12.11. If the User has chosen a method of delivery of the Goods other than the cheapest ordinary means of delivery offered by the Store, the Store shall not be obliged to reimburse the User for any additional costs incurred by the User in excess of the cheapest ordinary means of delivery offered by the Store.

12.12 The store may withhold the refund of the payment until it receives the Goods or until it provides the store with proof of their return, whichever event occurs first.

12.13. The user shall be liable for any diminution in the value of the thing resulting from the use of the thing in a manner other than necessary to determine the nature, characteristics and functioning of the thing.

12.14. The Store informs that the User is not entitled to withdraw from the Sales Contract in which:

12.14.1. the object of performance is an item (Goods) delivered in a sealed package, which cannot be returned after opening the package for health or hygienic reasons, if the package was opened after delivery,

12.14.2. the subject of performance are things (Goods), which after delivery, due to their nature, become inseparable from other things,

12.14.3. the object of performance is sound or visual recordings or computer programs delivered in sealed packaging, if the packaging was opened after delivery.

12.15. The User has the right to withdraw from the Web Service Agreement and the Service Agreement within 14 days without giving any reason. To meet the deadline it is sufficient to send the statement before its expiration.

12.16 The period for withdrawal from the Web Service Agreement and the Service Agreement shall begin from the date of conclusion of the respective Agreement.

12.17. In order to exercise the right of withdrawal from a Web Service or Service Agreement, the User must inform the Store of his/her decision to withdraw from a given Agreement by an unequivocal statement (for example, a letter sent by mail or e-mail). The User may submit a statement of withdrawal from the Sales Agreement, among others, as follows:

12.17.1. in writing by sending a statement of withdrawal from the Agreement to the Service Provider's address: GAMMA SHOP LTD ., Internet Returns Department, Sort code : 04-29-09

Adres : 2 The Pastures, HP1 2TN , Hemel Hempstead , United Kingdom or by submitting the letter at this address,

12.17.2. by email to: shop@autogamma.uk.

12.18 The Service Provider may submit a statement of withdrawal from the Web Service Agreement and the Service Agreement on a form, the template of which is attached as Appendix No. 2 to the Consumer Rights Act. The Service Provider provides a model statement of withdrawal from the Agreement, at: https://autogammashop.uk/content/reklamacje-i-zwroty. In addition, the Store, together with the delivered Goods, provides the User with a model statement of withdrawal from the Agreement (form) in writing. The User may use the sample withdrawal form, but it is not mandatory.

12.19 In the event that the User submits a statement of withdrawal from the Agreement for the provision of Web Services or the Agreement for the provision of Service by electronic means, the Store will immediately send the User an e-mail confirmation of receipt of the statement of withdrawal.

12.20 If the User withdraws from the Web Service Agreement or the Service Agreement, such Agreement shall be deemed not to have been concluded.

§13. PRINCIPLES OF LIABILITY OF THE SERVICE PROVIDER FOR THE CONFORMITY OF THE PERFORMANCE WITH THE SALES CONTRACT

13.1 All Goods sold by the Store using the Service are free from legal defects and have been lawfully placed on the market.

13.2 The Store informs that, in accordance with applicable law, in case of conclusion of a Sales Contract, it is obliged to provide the User with Goods in accordance with this Contract.

13.3 The Store informs that, in accordance with applicable law, in the case of conclusion of a Sales Contract, the Store as a seller is liable to the User for the conformity of the Goods with this Contract.

13.4 The User shall be entitled to demand repair or replacement of the Goods, in case of non-conformity of the Goods with the Contract. The Store may make a replacement when the User demands a repair, or the Store may make a repair when the User demands a replacement, if bringing the Goods into conformity with the Contract in the manner chosen by the User is impossible or would require excessive costs for the Store. If repair and replacement are impossible or would require excessive costs for the Store, it may refuse to bring the Goods into conformity with the Contract. The request for repair or replacement of the Goods should include details that identify the User. The request should include what the non-conformity of the Goods with the Contract consists of, as well as the preferred method of processing.

13.6 The Store provides the User with a sample form for requesting repair or replacement of Goods at https://www.autogamma.pl/formularze/formularz_reklamacji.pdf. The use of this form is a right and not an obligation of the User. At the same time, the Store informs that this document has been prepared to streamline and facilitate the procedure of replacing or repairing the Goods.

13.7 Whenever possible, the Store requests that the request for replacement or repair also be accompanied by proof of purchase (e.g.: receipt, invoice, confirmation of transfer or payment).

13.8 The Service Provider shall immediately, but no later than within 14 days from the date of receipt of the complaint, respond to the complaint and inform the User about further proceedings.

13.9 You are entitled to submit a statement of price reduction or withdrawal from the contract when:

13.9.1. the goods are inconsistent with the Contract, when the Store has refused to bring the goods into conformity with the Contract, if repair and replacement are impossible or would require excessive costs for the Store;

13.9.2 The Shop failed to bring the Goods into conformity with the Contract within a reasonable time from the moment the trader was informed by the User about the lack of conformity with the Contract, and without undue inconvenience for the User, taking into account the specifics of the Goods and the purpose for which the User purchased them; the Service Provider failed to collect the Goods from the User at its expense; the Service Provider failed to dismantle the Goods and reinstall them after repairing or replacing them or having them done at its expense, when the Goods were installed before the Goods' lack of conformity with the Contract became apparent;

13.9.3. the non-conformity of the Goods with the Contract continues even though the Store has tried to bring the Goods into conformity with the Contract;

13.9.4. the non-conformity of the Goods with the Contract is so significant as to justify a reduction of the price or withdrawal from the Contract without first resorting to the request for repair or replacement;

13.9.5. it is clear from the Store's statement or circumstances that it will not bring the goods into conformity with the contract within a reasonable time or without undue inconvenience to the User.

13.10. The store shall return to the user the amounts due as a result of exercising the right to reduce the price immediately, no later than 14 days from the date of receipt of the consumer's statement on price reduction.

13.11. If the non-conformity with the Contract concerns only some of the Goods delivered under the Contract, the Store may withdraw from the Contract only with respect to these Goods, as well as with respect to other Goods purchased together with the non-conforming Goods, if you cannot reasonably be expected to agree to keep only the conforming Goods.

13.12 In the event of withdrawal from the contract, the User shall immediately return the goods to the Store at its expense. The store shall return the price to the User immediately, no later than within 14 days from the date of receipt of the Goods or proof of their return.

13.13 The store shall refund the price using the same method of payment used by the User, unless the User has expressly agreed to a different method of refund that does not incur any costs for the User.

§14. MANUFACTURER'S WARRANTY

14.1 The Store is not a manufacturer of the Goods.

14.2 If the Merchandise is covered by the Producer's warranty, the Shop shall issue to the User together with the Merchandise a warranty document or a receipt or a VAT invoice as a proof of purchase. If no warranty document is issued, the Sales Contract concluded with the Service Provider shall constitute the warranty document.

14.3 The Manufacturer shall be liable under the warranty of the sold Goods on the terms and for the period indicated in the warranty card. The obligations of the Guarantor and the User's rights, as well as the information necessary to exercise the rights under the Manufacturer's warranty (such as: the name and address of the Guarantor or its representative in the territory of the Republic of Poland, the duration and territorial scope of the warranty protection, the rights to be exercised in case of a defect and) are specified in the Manufacturer's warranty conditions.

14.4 If the manufacturer's warranty terms and conditions provide for this possibility, the User may avail himself of the warranty benefits of the manufacturer of the Goods through the Store.

14.5 The user shall submit its claims under the manufacturer's warranty conditions in the manner indicated in the warranty card.

14.6 The User may exercise his/her rights under the non-conformity of the Goods with the Sales Agreement independently of the rights under the manufacturer's warranty terms. Exercise of rights under the warranty shall not affect the Store's liability under the warranty for non-conformity of the Goods with the Sales Agreement.

§15. STORE WARRANTY

15.1 The Store informs that it provides a warranty for certain Goods that are the subject of the Sales Contract (i.e., "Goods with a Service Provider Warranty").

15.2 Goods with the Store Warranty shall be marked on the Site in the manner described in item. 2.15.

15.3 The terms and conditions for the fulfillment of the warranty for individual Goods with the Store Warranty are posted on the subpage of the Site, next to the respective Goods.

15.4. the User may exercise the rights arising from the Store's liability for the conformity of the Goods with the Sales Contract independently of the rights under the warranty.

§16. COMPLAINTS REGARDING THE PROVISION OF SERVICES

16.1. you are entitled to make complaints about the provision of Services by the Store.

16.2 The complaint may be delivered to the Store by any means, including:

16.2.1. sent by e-mail to the Service Provider's e-mail address indicated in sec. 1.2.1 of the Regulations,

16.3 The complaint shall include a return form

16.4 The Service Provider will consider the complaint within 14 (fourteen) days of receipt.

16.5 Immediately after considering the complaint, but no later than within the period indicated in item. 16.4 above, the Store will respond to the User regarding the complaint. The response will be sent to the e-mail or delivery address provided by the User in the complaint. In the event that the complaint does not contain data allowing the User to send the response to the complaint, it will remain for collection by the User at the premises of the Service Provider at the address indicated in para. 1.1 of the Regulations.

§17. WAYS OF OUT-OF-COURT DISPUTE RESOLUTION

17.1 A User who has entered into a Contract or a Sales Agreement, acting as a Consumer, may use out-of-court ways to process complaints and assert claims. The Consumer may use mediation or arbitration. The Service Provider informs that the Consumer may submit a request for consideration of a dispute by an amicable consumer court, operating at the provincial inspector of trade inspection, or a request for mediation by the provincial inspector of trade inspection. Procedures for amicable settlement of disputes used by the Provincial Trade Inspection Inspectorate are available at the offices and on the websites of the Provincial Trade Inspection Inspectorates. For more information on the possibilities of using out-of-court methods of handling complaints and pursuing claims, visit the website of the Office of Competition and Consumer Protection at www.uokik.gov.pl.

17.2 Any disputes arising between a User who is a consumer and the Store, insofar as they are related to the use of the Website, may be submitted by the User to an out-of-court dispute resolution procedure using the ODR Platform (Online Dispute Resolution), available at http://ec.europa.eu/consumers/odr/ (a link to the ODR Platform is provided on the subpages of the Website). The use of the ODR Platform is an entitlement and not an obligation of the User who is a consumer, and follows the provisions of Regulation (EU) No. 524/2013 of the European Parliament and of the Council of 21 May 2013 on online consumer dispute resolution and amending Regulation (EC) No. 2006/2004 and Directive 2009/22/EC (Regulation on ODR in consumer disputes).

§18. PERSONAL DATA

18.1 Personal data obtained through the Service shall be processed only for the purposes indicated in the Privacy Policy and the Terms and Conditions, including for the purpose of executing the Sales Agreement, as well as for the purpose of securing rights and possible claims.

18.2 The Store declares that Users' personal data may be shared only to the extent necessary for the purposes indicated in the provisions of the Regulations and Privacy Policy.

§19. FINAL PROVISIONS

19.1 The Regulations shall come into force on 29.07.2023.

19.2 If individual provisions of these Terms and Conditions are declared invalid or ineffective as provided by law, this shall not affect the validity or effectiveness of the remaining provisions of these Terms and Conditions. The invalid provision will be replaced by the provision that comes closest to the purposes of the provision declared invalid and these Terms and Conditions as a whole.

19.3 The Store is entitled to unilaterally amend the Terms and Conditions to the extent not individually agreed with the User for legitimate reasons. As a legitimate reason is considered, in particular, the occurrence of one of the following circumstances:

19.4.1. the necessity to adjust the Terms and Conditions to the provisions of law concerning the Services provided or Sales Agreements concluded using the Site,

19.4.2. the necessity to adjust the Store's activities to the recommendations (orders/adjudications/postulations/guidelines) and decisions of an authorized state or local government authority or a court ruling,

19.4.3. expanding or changing the functionality of the Site, in particular, introducing new services or changing the scope of the Services,

19.4.5. change in the scope or nature of the Store's operations,

19.4.6. changes in the technical conditions for the provision of sales, changes in the technical requirements for the information system that the User should have in order to use the store,

19.4.7. the need to adapt the Regulations to the best practices related to the provision of sales, including the best practices for the protection of Users' rights,

19.4.8. the need to correct obvious clerical errors that would possibly occur in the Regulations,

19.4.9. the emergence of new risks or hazards related to the use of the store, the change of such risks or hazards, or the fall out (cancellation) of certain risks or hazards related to the use of the store,

19.4.10. changes to electronic addresses, including links (hyperlinks) provided in the Regulations,

19.4.11. change of the methods or technical means described in the Terms of Service for detecting errors in the data entered within the scope of registration on the Service, placing Orders and sending the contact form referred to in item. 15.2.9. of the Regulations (i.e., conclusion of the Service Agreement, Service Agreements and Sales Agreements),

19.4.12. change of methods or technical means used to record, secure and make available to the User the content of the concluded Agreement for the provision of individual Services and Sales Agreements,

19.4.13. change of data of the Store indicated in the Regulations, including name, telephone numbers, e-mail addresses.

19.5 Amendments to the Terms and Conditions shall be effective as of the date expressly indicated by the Store, after they are posted on the Website for all contracts entered into after that date.

19.6 The Store shall inform about the amendment of the Terms and Conditions on the Website and by sending Registered Users information about the amendment of the Terms and Conditions together with the consolidated text of the Terms and Conditions by e-mail to the e-mail address provided within the User Account. The User shall be deemed to have consented to the new content of the Terms and Conditions if he/she has not terminated the Agreement within 14 (fourteen) days of receiving by e-mail the information about the change of the Terms and Conditions referred to in the preceding sentence.

19.7 An amendment to the Terms and Conditions shall not apply to Sales Agreements concluded prior to a given amendment to the Terms and Conditions.

19.8 All comments and reports on violations of these Terms and Conditions should be sent by email to sklep@autogamma.pl or by using the application form available at https://autogammashop.uk/contact.

19.9 Attached to the Terms and Conditions is Appendix No. 1 - withdrawal form, located at: https://www.autogamma.pl/formularze/formularz_reklamacji.pdf